How to Diagnose Floppy Drive Problems



These are some symptoms that may be caused by the floppy drive. Other components may also cause these same symptoms, check the general diagnosis page for more information.
Symptom
Check
Click on underlined items for further information
Indicator light never goes on
  • Check that the power connector is properly and securely connected.
  • Check that the interface cable to properly and securely connected to both the drive and the motherboard.
Indicator light never goes off
  • The interface cable may be reversed. Check the connection to the drive and to the motherboard.
Drive type mismatch during boot
  • Check for proper configuration in CMOS.
  • The floppy drive may need to be replaced.
"Invalid media" or "Track 00 bad" error when formatting
  • The floppy disk may be defective.
  • The drive may not be properly configured in CMOS.
  • You may be using the wrong floppy disk density for your drive.
The same directory is displayed for different diskettes
  • Refresh the view.
  • Reinsert the disk, making sure it goes in all the way.
  • Check that the interface cable to properly and securely connected to both the drive and the motherboard.
  • The floppy drive may need to be replaced.
"Drive not ready" error
  • There is no disk in the floppy drive.
  • Reinsert the disk, making sure it goes in all the way.
  • The floppy drive may need to be replaced.
"General failure" error
  • The disk in the drive is not formatted.
  • You may be using the wrong floppy disk density for your drive.
  • The drive is out of alignment.
"Sector not found" error
  • The drive is out of alignment.