These are some symptoms that may be caused by the memory module(s). Other components may also cause these same symptoms, check the general diagnosis page for more information. | |
Symptom | Check | |
When I turn it on... It just beeps | - Check that the memory module is properly seated in the slot.
- Make sure the memory module is installed in the first bank (often labeled "Slot 0")
- If you have more than one module, try removing all but one, put that module in the first bank (often labeled "Bank 0") and restart the system - If it still doesn't work, swap in another memory module for the first one.
- If your system uses memory banks, memory must be installed in matching pairs.
- The contacts on the memory module or the slot may need cleaning or worse, they have corroded.
- Check your BIOS settings.
- The memory may be bad.
- The slot may be bad.
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When I turn it on... |
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When I turn it on... It freezes BEFORE the operating system starts loading | |
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The computer reports a memory error | - Compatability issues can prevent memory from being recognized. Use only manufacturer recommended memory.
- A memory chip may have failed and may need to be replaced.
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The computer doesn't recognize all of the installed memory | - Compatability issues can prevent memory from being recognized. Use only manufacturer recommended memory.
- Your motherboard or operating system may only recognize a certain amount of memory which has been exceeded with the newly installed memory.
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I installed new memory and it doesn't work | In addition to all of the above, consider these things: - Compatability issues can prevent memory from being recognized. Use only manufacturer recommended memory.
- Turn off the PC and check that it is properly installed.
- Turn off the PC and check that the memory is installed in the correct slot.
- The memory may not be compatible with existing memory. Remove all but the newly installed memory and test the PC.
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