Information technology helps worldwide businesses to become more responsive, productive, secure, cost effective and profitable. IT also helps the businesses to meet the challenges of the new technologies. Emails, files sharing, printer sharing, internet access and centralized data storage provides the efficiently and easy to the businesses. Computer network support is required for every LAN, MAN, WAN and wireless network to get the maximum uptime, excellent performance reliable services from your network.
It enables you to share data and resources with the other computers, connect the client computers to the internet and communicate with the people. The major issues that can arise in the IT infrastructure on an organization are related to connectivity, security and performance issues. These issues can be resolved by using the right tools and technical skills in the right direction.
As the network/system administrator or IT consultant your first approach should be to diagnose the problem by using the right tools. The common threats includes virus attack, hackers attack, spyware, intruders, Trojan horses, adware, browser hijacking, data lost, data corruption, fault management, network congestions and the connectivity related issues. Being a network support executive, you should have the following things in your toolkit.
- Antivirus & Anti Spyware software.
- Software or hardware Firewall.
- Network management and monitoring tools.
- Cable tester.
- Cable connectors.
- Data recovery tools.
- Network security tools.
- Network Analyzers & Scanners.
- Auditing tools.
- System tools.
To provide the support to the client companies you should have good knowledge and experience on the following services.
- Network Installation
- Configuring LAN & WAN
- Troubleshooting LAN & WAN
- VPN Installations
- Configuring Printers
- DNS
DHCP - Firewall
- Securities
- Authentication Servers
- Directory Services
- Network File System
- Email
- Disaster Recovery
- Remote Access Management
- Antivirus and Anti spyware solutions
- Data recovery
- Web server
- Exchange Server
- Network traffic and bandwidth management