Accessing data in Windows Server 2003 is slow

Symptoms

1. The client has a users’ data in a windows 2003 R2 server. The users complaint accessing the data is slow randomly. In most cases, it happens in the early morning.

2. We don’t find any programs running at early morming. However, the server keeps receiving Event ID 12053, 12053 and 12061 as listed below:


Event Type: Error

Event Source: MacSrv

Description:

Session from user "username" was timed out and disconnected by the server. The IP address of the Macintosh workstation is in the data.

Resolution 


1. Microsoft Windows NT 4.0, Windows 2000, or Windows Server 2003 comes with a autodisconenct feature. By default, the Windows server will drop idle connections after 15 minutes to prevent wasting server resources on unused sessions. When a computer goes to sleep mode and re-connect to the server, it may take a while to reconnect to the connection, especially Mac. To turn off the autodisconnect feature, open a command prompt, type the following line, and then press ENTER: net config server / autodisconnect:-1

2. It could be afp incompatibility issues too. You may try to use aft:/at/servername/sharename. This will force the Mac to use pure AppleTalk to connect to the server instead of the faster AppleTalk over IP.